FAQ's

On this page, you will find almost all the questions you may have regarding Labovision Products. 

1. Minimum order / Samples ?
2. Payment terms ?
3. Bank Details ?
4. Shipping Charges / information ?
5. How can I get a Quote ?
6. How can I get your Price List / Catalogue ?
7. ISO9000, CE, FDA, BS etc.?
8. How to Contact Labovision ?

What is the minimum order that we can place?

We expect your minimun orders to be of atleast US$ 500. However, we understand that customers need to place smaller Sample orders in the beginning in order to test market our products. Samples against cost are available on request. 

What are your payment terms ?

All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment: 

• Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favoring Labex K.K. International to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.
• Part Payment in Advance: For larger orders, we expect that you send 25% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.
• Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Charges as per the terms of Letter of Credit, must be to the account of the buyer.

What are your Bank Particulars ? 

Our Bankers are:
ORIENTAL BANK OF COMMERCE.
THE DETAILS FOR REMITANCE ARE AS FOLLOW.
UNION BANK OF CALIFORNIA 2, WORLD TRADE CENTRE SUIT NO. 1410, NEW YORK, USA FOR CREDIT TO THE ACCOUNT NO. 91-143156-1121 OF ORIENTAL BANK OF COMMERCE WITH THEM FOR FINAL BENEFICIARY M/S LABEX K.K. INTERNATIONAL ACCOUNT NO. OD2953 WITH ORIENTAL BANK OF COMMERCE, AMBALA CANTT, INDIA. ,
Note: Please inform us before and after sending any payment to our Bank Account.

Please give some information on Shipping mode and charges ? 

Normal mode of shipment are - "Sea Freight" and "Air Freight". However we also use Air Post Parcel, Sea Post Parcel, Courier, etc. upon special requests from customers.
It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Pay basis".
The shipping charges vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

How can I get a Quote ?

Please select the relevant Microscope Model in the Feedback Form ,stating your requirement for Quotation.

How can I get your Price List / Catalogue ?

Please select the relevant Microscope Model in theFeedback Form stating your requirement for Price-List or Catalogue.

Do you have ISO9000, CE, BS or FDA approvals ?

Yes, we are an ISO 9002 certified company, and we are working on the CE approval for our products now.

How can I contact Labovision?

You can Contact Labovision by E-mail, Fax, Phone or Post.
If you wish to have a Quotation, Price List or Catalogue of any particular item, please use Feedback Form .
For all other reasons, use any of the following methods:
E-Mail : info@labovision.com
Faxes : 91-171-642357.
Phones : 91-171-699468 or 91-171-699421.
Post : 185, The Mall, Ambala Cantt 133 001, India.